Welcome to Augusta Valley Animal Hospital! We want to make every visit a pleasant one from the moment you walk in the door until you head home with your pet. Feel free to tour our hospital and familiarize yourself with our facilities below. We welcome the opportunity to take you on a tour of our facility, and show you what Augusta Valley Animal Hospital has to offer you and your pet.
Animal Hospital Policies
Patient Arrival Policy
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. All cats must be presented in an appropriate cat carrier or on a leash. Occasionally the doctor will offer drop-off appointments. A 'drop off' means you could bring your pet at the time that works best for you and leave them with us for a couple of hours. Usually we will ask you to drop off' sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, they will give you a call to go over the diagnosis and to give you discharge instructions. For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet.
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American Express, Care Credit, cash and personal checks.
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.
Useful Documents and Forms
Augusta Valley Animal Hospital is pleased to provide you with a variety of forms that can simplify the process of caring for your pet.
- Periodontal disease is one of the most common medical conditions seen by veterinarians.
- More than 85% of dogs and cats older than four years have periodontal concerns.
- One milligram of plaque contains over one trillion potentially disease-causing bacteria.
- By keeping up with your pets dental care, you can extend their life expectancy by 3-5 years.
Learn more about your pet's dental health by viewing the attached Dental Health brochure.